Emergency?Call 911 or go to the nearest emergency department.

Care & services

Thoughtful pediatric care, available by request.

Care is arranged directly by request. Call or text with a brief description of your child’s concern. Depending on availability and what can be evaluated safely, the next step may be a house call, video visit, focused guidance, or another level of care.

Care options

Match the kind of care to the concern.

Each request is considered individually. Availability does not guarantee that a particular service is clinically appropriate.

Pediatric house calls

For selected non-emergency concerns, an in-home visit may be available when location, timing, and clinical needs are a good fit. Some symptoms require a clinic, urgent care center, or emergency department instead.

Telemedicine & video visits

A video visit can be useful for concerns that can be evaluated remotely. Your child must be physically located in Washington at the time of the visit. An in-person examination may be recommended when video is not sufficient.

Phone & text guidance

For a focused, non-emergency question, Dr. Basily may be able to provide guidance by phone or text. A visit or more clinical information may be needed before advice or treatment can be provided.

Second opinions

A second pediatric perspective can help you understand a diagnosis, recommendation, or possible next step. Records or an examination may sometimes be needed.

Medication & laboratory questions

Questions about a current medication, possible side effects, or laboratory results may be reviewed when enough clinical context is available.

Follow-up guidance

After a house call or video visit, follow-up guidance may be available to discuss progress, answer a focused question, or decide whether further evaluation is needed.

How to request care

Start with a call or text.

  1. Share the basics

    Include your child’s age, current location, main concern, how long it has been happening, and the best callback number.

  2. Dr. Basily reviews the request

    If he is unable to answer right away, leave a message and he will get back to you as soon as he is able.

  3. Choose the safest next step

    The next step may be a house call, video visit, focused guidance, or a recommendation for in-person or emergency care.

Please do not send medical records, detailed health information, or photographs until Dr. Basily explains how they should be shared. By calling or texting to request care, you acknowledge that you have read and agree to the Terms of Service.

Frequently asked questions

A few practical details.

If your question is specific to your child, call or text to ask whether care by request may be a fit.

Do you maintain an online appointment calendar?

No. Care is available by request. Call or text with a brief description of your child’s concern.

Can my child have a video visit while traveling?

Your child must be physically located in Washington at the time of a medical telemedicine visit.

Do you accept insurance?

Elite Pediatric Concierge does not accept or bill insurance for Dr. Basily’s professional services. Insurance may still apply to separately billed laboratory testing, imaging, and medications, depending on your plan. Families should confirm coverage directly with their insurance plan and the outside provider or pharmacy.

Can Dr. Basily prescribe medication?

When clinically appropriate. Some concerns require an in-person examination or testing, and a prescription cannot be guaranteed.

Does this replace my child’s regular pediatrician?

No. Maintain a regular pediatrician for preventive care, vaccines, chronic care, and complete medical records.

What should I do in an emergency?

Call 911 or go to the nearest emergency department for a possible life-threatening emergency. Do not use the care-request line for emergencies.

Call or text to request care

Request the kind of care your child needs today.

Call or text with a brief description of your child’s concern. Dr. Basily will consider whether the request is a good fit for the care he can provide.

If I’m unable to answer right away, leave a message and I’ll get back to you as soon as I’m able.

Care is available by request and depends on availability and clinical appropriateness.

By calling or texting to request care, you acknowledge that you have read and agree to the Terms of Service.